How Booking works
Create your account
Majesty Pet Hotels uses a reliable 3rd party booking system called Paw Partner. Click on book now and create your user account.
Agreements
Read and sign our agreements to ensure safety of your pet(s).
Make Reservation
Start booking by clicking Make Reservation
Vaccine
Upload your Vaccines for faster booking approval and faster check-in
Terms of Use
We love animals. That's why we have policies and procedures in place approved by our veterinarians, to assist with caring for your pets. We look forward to having them with us. Before you make reservations and leave your pets with us, we want to make sure you are aware of the following:
- By using this online reservation system (the " System ") and/or by bringing your pet to Majesty Pet Hotels Inc., you agree to be bound by these Terms and Conditions, in addition to our Conditions of Use for MajestyPetHotels.com, our Legal Notices, Privacy Policy, and other health and safety policies which appear in our store(s).
- You are also considered on notice, you assume the risk of, and you agree to fully release Majesty Pet Hotels Inc., its affiliates, subsidiaries, divisions and its operational designees ( 'Majesty Pet Hotels' ) for any liability or damages arising from your failure to follow these Terms and Conditions, conditions disclosed in the below Safety Warnings, and any and all conditions naturally occurring in a pet store in which animals are present.
- You are responsible for any harm your pet causes to another person, animal or property and you will look to the owner of an aggressor pet, and not Majesty Pet Hotels Inc., for any injury or damage done to you, your family, your pet(s) or your property.
RESERVATION ACCEPTANCE
A reservation does not guarantee that we will be able to provide Services to your pet. Your pet must meet all requirements outlined herein including for vaccinations, eligibility, good health and behavior.
CANCELLATIONS
While Majesty Pet Hotels allows cancellations at any time, we respectfully request 24 hours notice to cancel your appointment. If canceling within 24 hours of an appointment, please contact the store directly instead of using the online reservation system. If a customer does not cancel or show for an appointment, we reserve the right to decline or cancel future appointments.
CANCELLATION REFUND
Boarding:
- Canceling 48 hours before reservation will have 100% full refund.
- Canceling 24 hours before reservation will have a 50% refund.
- Canceling less than 24 hours before reservation will have a 25% refund.
Daycare:
- Canceling 24 hours before reservation will have 100% full refund.
- Canceling less than 24 hours before reservation will have a 50% refund.
Membership cancelation:
- Payment will stop on the next payment circle and will not have a refund for the remaining days as membership is still active until the next payment circle.